Privacy policy

The privacy policy describes the principles of our processing of information about you, including personal data and cookies.


1. General information

  1. This policy applies to the Website operating at the URL address: phantomrescue.pl
  2. The Website Operator and personal data Controller is: Phantom Rescue Sp. z o.o. ul. Tadeusza Boya-Żeleńskiego 1, 85-858 Bydgoszcz, NIP: 9532802503
  3. Operator's email address: info@phantomrescue.pl
  4. The Operator is the Controller of your personal data in relation to the data provided voluntarily on the Website.
  5. The Website uses personal data for the following purposes::
    • Handling inquiries via the form
    • Presentation of an offer or information
  6. The Website performs the functions of obtaining information about users and their behaviour in the following way:
    1. By voluntarily entering data in forms that are entered into the Operator's systems.
    2. By saving cookies on end devices..


2. Selected data protection methods used by the Operator

  1. The places of logging in and entering personal data are protected in the transmission layer (SSL certificate). Thanks to this, personal data and login details entered on the page are encrypted on the user's computer and can only be read on the target server.
  2. Personal data stored in the database is encrypted in such a way that only the Operator who has the key is able to read it. Thanks to this, the data is protected in case the database is stolen from the server.
  3. User passwords are stored in hashed form. The hashing function works in one direction – it is impossible to reverse its operation, which is currently the modern standard for storing user passwords.
  4. The Operator periodically changes its administrative passwords.
  5. In order to protect data, the Operator regularly makes backup copies.
  6. An important element of data protection is the regular updating of all software used by the Operator to process personal data, which in particular means regular updates of programming components.


3. Hosting

  1. The Website is hosted (technically maintained) on the Operator's servers: thecamels.pl


4. Your rights and additional information about how your data is used

  1. In some situations, the Controller has the right to transfer your personal data to other recipients if it is necessary to perform the contract concluded with you or to fulfil the obligations imposed on the Controller. This applies to the following recipient groups:
    • hosting company in the form of entrustment
    • authorised employees and collaborators who use data to achieve the purpose of the Website
    • companies providing marketing services to the Controller
  2. Your personal data is processed by the Controller no longer than necessary to perform related activities specified in separate regulations (e.g. accounting). With respect to marketing data, data will not be processed for longer than 3 years.
  3. You have the right to request from the Controller::
    • to access the personal data relating to you,
    • to rectify it,
    • to have it removed,
    • to limit its processing,
    • to transfer it.
  4. You have the right to object to the processing of personal data indicated in point 3.3 c) for the purpose of pursuing legally justified interests pursued by the Controller, including profiling, but the right to object will not be possible if there are valid legally justified grounds for processing, interests, rights and freedoms that override you, in particular the establishment, exercise or defence of claims.
  5. You may lodge a complaint about the Controller's actions.
  6. Providing personal data is voluntary, but necessary to operate the Website.
  7. Activities involving automated decision-making may be undertaken in relation to you, including profiling, in order to provide services under the concluded contract and for the purpose of conducting direct marketing by the Controller.
  8. Personal data is not transferred to third countries within the meaning of personal data protection regulations. This means that we do not send data outside the European Union.


5. Information in forms

  1. The Website collects information provided voluntarily by the user, including personal data, if provided.
  2. The Website may save information about connection parameters (time stamp, IP address).
  3. In some cases, the Website may save information that makes it easier to link the data in the form with the email address of the user completing the form. In this case, the user's email address appears inside the URL of the page containing the form.
  4. The data provided in the form is processed for the purpose resulting from the function of a specific form, e.g. to process a service request or a commercial contact, register services, etc. Each time, the context and description of the form clearly inform what it is used for.


6. Controller logs

  1. Information about user behaviour on the Website may be subject to logging. This data is used to administer the Website.


7. Relevant marketing techniques

  1. The Operator uses statistical analysis of website traffic via Google Analytics (Google Inc. based in the USA). The Operator does not transfer personal data to the operator of this service, only anonymised information. The service is based on the use of cookies on the user's end device. In terms of information about user preferences collected by the Google advertising network, the user can view and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/


8. Information about Cookies

  1. The Website uses cookies.
  2. Cookies are IT data, in particular text files, which are stored on the Website User's end device and are intended for using the Website's pages. Cookies usually contain the name of the website from which they originate, their storage time on the end device and a unique number.
  3. The subject placing cookies on the end device of the Website User and obtaining access to them is the Operator of the Website
  4. Cookies are used for the following purposes:
    1. maintaining the Website user's session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the Website;
    2. achieving the objectives set out above in the “Relevant marketing techniques” section;
  5. Two types of cookies are used within the Website: “temporary” (session cookies) and “fixed” (persistent cookies). Session cookies are temporary files that are stored on the User's end device till log out time, leaving the website or disabling the software (web browser). Persistent cookies are stored on the User's end device within time specified in the parameters of the cookies or until they are deleted by the User.
  6. The software used to browse websites (a web browser) usually allows storing of cookies on the User's end device by default. Website users may change the settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically disable cookies. Detailed information on this subject can be found in the help section or documentation of your web browser.
  7. Restrictions in the use of cookies may affect some of the functionalities available on the Website.
  8. Cookies placed on the Website User's end device may also be used by entities cooperating with the Website Operator, in particular the following companies: Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).


9. Managing cookies – how to express and withdraw consent in practice?

  1. If you do not want to receive cookies, you can change your browser settings. Please be advised that disabling the use of cookies necessary for authentication processes, security, maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites.
  2. To manage cookie settings, select the web browser you are using from the list below and follow the instructions